Tuesday, June 29, 2010

How to cancel your subscription to the Philadelphia Inquirer

I was unable to find a guide online so here is the info.

1. Call the main switchboard at 215-854-2000. (Hours of operation M-F 6am-1pm)

2. Choose the "Home Delivery Subscription Related Inquiries" option (3 at the time).

3. Choose the "Stop Delivery" option (3 at the time).

You may have to wait a bit for an operator but when they come on the line they will ask for your phone number and that is it. They may try to resell you the paper but that is to be expected.

Update:  T. Norris said...
They recently changed their phone service with voice recognition. Here are the new steps to cancel your home delivery:

- Call then number listed above
- Say "home delivery" or dial ext. 5120
- Say "something else"
- Say "cancel subscription"

Then you'll connect with a representative.


Anonymous said...

Alsolutely correct information. Very helpful.

Anonymous said...

Just want to add a point of clarification or warning to anyone trying to call during the work week (Monday through Friday)....their hours are 6am to 1pm but I called at 12:55pm (on my lunch break) and they were "closed" so keep this in mind when calling.

Anonymous said...

Hi Anthony,

Thanks for the information. I was able to cancel using this info, and I asked them to add the info to their website, but i'm not holding my breath :)

Appreciate your kindness in posting this.

jennsmith73 said...

helped me today! thanks so much for posting.

T. Norris said...

They recently changed their phone service with voice recognition. Here are the new steps to cancel your home delivery:

- Call then number listed above
- Say "home delivery" or dial ext. 5120
- Say "something else"
- Say "cancel subscription"

Then you'll connect with a representative.

Anonymous said...

This works. Thanks.

Anonymous said...

This works! Thank you for your post!

Anonymous said...

Thank you so much for your most helpful information. I called at 6:00 a.m. Which could be why from the moment i called to my hanging-up to approximately 60 seconds. Fabulous!!!

Anonymous said...

Thank you, thank you! Very Helpful!

Rose-anne Mc Dou-gall said...

Like others, I am appreciative for the guidance in how to discontinue an Inquirer subscription. The process was very clear and simple, thanks to those who posted instructions and feedback!

John Smith said...

Cancel Magazine Subscriptions : There are different ways through which a participant can terminate his or her account from a property foreclosure record support. Membership Account. Termination of account can be done just by signing into your money and by choosing terminate subscription.

Adela A. said...

I just canceled my subscription without any problems using these instructions. Thank you!
Also, fyi, they did offer me the opportunity to lover my subscription fee permanently to $ 1 a week ,instead of the $ 2.40 a week I was being charged so far. So if you would be willing to keep your subscription, if it was at a lover cost, there it is.

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Waqas Memon said...

True that they have changed it to Voice recognition service. It was hack of a job for an asian to make them understand though.
I cancelled and payed all my owed amount last month, but i still kept receiving mail from them and the bill mentioned on the mail worried me, so i thought i should call them.

I said, "I cancelled my subscription and paid all the amount including the amount for which i never received The Inquirer. It was a month ago. Can you please check my account because i still keep getting mail from Inquirer and there is this amount mentioned on it that looks like a bill to me."

They said "Ok sir, can I have your account number."
They said "can you hold on for a while while i check the problem.... (after 1 min) there was a 1.95$ owed so i am wiping that off."
I said "Does this mean, no more mails, bills and inquirer on my address?"
They said "Yes sir!"


Cindy Schneider said...

Thanks for the info. So helpful. ()It should not be so difficult to fine out how to cancel.)